Refund policy

Return and Refund Policy

 

Wrightmart products are sold primarily through Amazon.com. If you purchased your item on Amazon, your order is covered by Amazon's Return Policy, and you should start your return or refund through Amazon rather than through this site.

 

Orders Placed Directly on wrightmart.com

 

In the event you complete a purchase directly through wrightmart.com, the following terms apply to that order.

 

Return Window

You may return most items within 30 days of the delivery date for a refund to your original payment method.

 

Condition of Returns

Returned items must be unused, in their original condition, and in the original packaging.

 

Return Shipping

Customers are responsible for return shipping costs, except when an item arrives damaged, defective, or incorrect, in which case we cover the cost of return shipping.

 

Restocking Fees

We do not charge a restocking fee on eligible returns.

 

How to Start a Return

Contact us through the Contact page on our website with your order number to begin a return.

 

Refunds

Once we receive and inspect your returned item, we will notify you and process your refund within 5-10 business days.

 

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 30 days of delivery for a full refund or replacement at no additional cost to you.